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eUtility is convenient, easy to use, and gives you the ability to access your utility
information outside of regular business hours. Hourly consumption data is
available should you have AMI meters installed at your residence. You can also
choose paperless billing from this site.
The access code found on your utility statement or on your sign on form if you
are a new customer. You may contact customer service at
firstname.lastname@example.org or call 403.529.8111 if you are unsure of
If incorrect information is entered, an error message near the top of the page will
populate. Correct the error and try again. If you are still having difficulty, please
contact us at email@example.com or call customer service at
What if I have more than 1 account. Can I see all my locations with one account?
Yes, all accounts associated with your Customer number will be displayed. If you
have multiple customer numbers, you can link them under one user name by
going to Preferences > Manage accounts and add a new customer number to
eBilling supports going green conservation initiatives by eliminating paper waste.
By signing up for eBilling, you are also saving the City of Medicine Hat money in
postage, paper, and envelope costs. This money can then be used for other City
initiatives to help better our community.
How do I get notified that my utility statement is ready? Is it attached to the email?
An email notification is sent to you indicating that the utility statement is ready for
viewing on the eUtility web site. For security reasons, the actual utility statement
is not attached to the email.